Terms of service

Last Updated: August 26, 2026

OVERVIEW

This website is operated by DeepTita. Throughout the site, the terms “we,” “us,” and “our” refer to DeepTita.
DeepTita provides this website, including all information, content, tools, products, and services available through this website, subject to your acceptance of the terms, conditions, policies, and notices stated herein.
Our official website is:
https://deeptita.com/
By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available through our website.
These Terms apply to all users of the website, including, without limitation, visitors, customers, purchasers, healthcare organizations, distributors, business customers, and other users of the Service.
Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our Services.
We reserve the right to update, change, or replace any part of these Terms by posting revisions to this page. Your continued use of the website following any changes constitutes acceptance of the revised Terms.
Our online store may be hosted and supported by third-party e-commerce and technology service providers, including Shopify Inc., which provides infrastructure that allows us to offer products and services online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, territory, or country of residence, or that you have obtained any consent required under applicable law.
You may not use our website, products, or Services for any illegal or unauthorized purpose.
You may not, in connection with your use of the Service, violate any applicable laws, regulations, or third-party rights, including intellectual property rights.
You must not transmit viruses, malware, malicious code, or any other technology designed to interfere with or damage the website, Service, or associated systems.
A material violation of these Terms may result in suspension or termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, restrict transactions, or cancel orders where reasonably necessary, including for suspected fraud, misuse, payment verification issues, legal or regulatory requirements, inventory limitations, or violations of these Terms.
You understand that information you provide through the website may be transmitted through third-party networks and service providers as reasonably necessary to operate the Service.
Credit card and payment information is encrypted and processed through secure third-party payment providers.
DeepTita does not store your complete credit card number or have access to your complete payment credentials.
You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Service or website content without our prior written permission, except as permitted by applicable law.
Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – WEBSITE AND PRODUCT INFORMATION

We make reasonable efforts to ensure that the information presented on our website is accurate and up to date.
However, website content may occasionally contain errors, omissions, outdated information, or differences caused by product updates, manufacturing changes, technical specifications, or display settings.
Information available through DeepTita is provided for general product, purchasing, educational, and informational purposes.
Where our website contains information relating to health, mobility, rehabilitation, home care, respiratory care, or medical equipment, such information is not intended to replace professional medical advice, diagnosis, or treatment.
Customers should consult an appropriately qualified healthcare professional when determining whether a particular medical device or healthcare product is suitable for their individual medical needs.
We reserve the right to update, modify, or correct website information at any time.

SECTION 4 – MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICES

Product prices, promotions, specifications, availability, packaging, and other product information may change without prior notice.
We reserve the right to modify, suspend, discontinue, replace, or update any product or Service at any time, subject to applicable law.
Any price displayed on the website is subject to confirmation during checkout.
Promotions, discounts, coupon codes, and special offers may be subject to separate terms and may not be combined unless expressly stated.

SECTION 5 – PRODUCTS AND MEDICAL DEVICES

Certain products may be available exclusively through our website or may be available in limited quantities.
Product availability is not guaranteed until your order has been accepted and processed.
We make reasonable efforts to display product images, dimensions, colors, specifications, accessories, and configurations accurately.
However, actual appearance may vary slightly due to:
  • Device or monitor display settings;
  • Manufacturing tolerances;
  • Product updates;
  • Packaging changes; or
  • Regional product configurations.
Customers are responsible for reviewing the product description, intended use, specifications, dimensions, compatibility information, weight capacity, warnings, instructions, and other relevant information before purchasing.
Some DeepTita products may be medical devices, mobility aids, rehabilitation equipment, home-care products, or related healthcare products.
Customers must use products according to the applicable user manual, product instructions, safety warnings, and intended use.
Do not use a DeepTita product in a manner inconsistent with its intended purpose or accompanying instructions.
Where professional assessment, installation, fitting, adjustment, prescription, supervision, or training is recommended, customers should obtain appropriate assistance from a qualified healthcare professional or other appropriately trained professional.
Product eligibility for return or exchange is subject to our applicable Return & Refund Policy, particularly where hygiene, safety, medical-device, or opened-product restrictions apply.

SECTION 6 – ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary.
This may include orders involving:
  • Suspected fraud or unauthorized payment;
  • Incorrect pricing or product information;
  • Inventory shortages;
  • Payment verification problems;
  • Unusual purchasing activity;
  • Resale activity not authorized by DeepTita;
  • Shipping restrictions; or
  • Compliance or regulatory concerns.
If we modify or cancel an order, we may attempt to notify you using the email address, telephone number, billing information, or other contact information provided with the order.
You agree to provide current, complete, and accurate information for all purchases.
You are responsible for ensuring that your:
  • Name;
  • Email address;
  • Telephone number;
  • Billing address;
  • Shipping address; and
  • Payment information
are accurate before submitting an order.
DeepTita is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete customer information.
If an order is canceled after payment has been successfully collected, any applicable refund will be returned to the original payment method.
Once DeepTita processes an approved refund, refund processing generally takes approximately 1–3 business days. The actual time for funds to appear in your account may vary depending on your bank, card issuer, PayPal, digital wallet provider, or other payment provider.
Please refer to our Payment Policy and Return & Refund Policy for additional information.

SECTION 7 – PAYMENT

DeepTita may accept payment methods including major credit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other payment methods displayed during checkout.
Available payment methods may vary depending on your region, device, browser, bank, or payment provider.
All payments are processed through secure third-party payment providers.
We may conduct payment verification and fraud-prevention checks before processing an order.
DeepTita reserves the right to place an order on hold or cancel an order if payment cannot be verified or if suspicious or unauthorized activity is detected.
For additional details, please review our Payment Policy.

SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools, platforms, applications, integrations, payment providers, tracking services, logistics services, or other technologies.
These third-party services may operate independently from DeepTita.
Your use of third-party services may also be governed by the third party's own terms, privacy policies, and conditions.
To the extent permitted by applicable law, DeepTita is not responsible for third-party services that we do not control.
You should review the applicable third-party terms before using such services.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites, services, healthcare resources, payment providers, logistics providers, manufacturers, distributors, or other external resources.
These websites are not necessarily owned or controlled by DeepTita.
We are not responsible for reviewing or guaranteeing the accuracy, security, availability, products, services, policies, or practices of third-party websites.
You should carefully review the applicable third-party terms and policies before entering into transactions with third parties.

SECTION 10 – CUSTOMER REVIEWS, COMMENTS, AND SUBMISSIONS

If you provide reviews, comments, photographs, suggestions, ideas, feedback, testimonials, or other materials to DeepTita, you represent that you have the necessary rights to provide that material.
You agree not to submit content that:
  • Violates applicable law;
  • Infringes intellectual property rights;
  • Violates another person's privacy;
  • Contains false or misleading information;
  • Contains malware or harmful code;
  • Is defamatory, threatening, abusive, obscene, or discriminatory; or
  • Fraudulently impersonates another person or organization.
Where permitted by applicable law, we may use customer feedback and submissions for legitimate business purposes.
Any use of personal information will remain subject to our Privacy Policy and applicable privacy laws.

SECTION 11 – PERSONAL INFORMATION AND PRIVACY

Your submission of personal information through DeepTita is governed by our Privacy Policy.
We may collect and process personal information as necessary to:
  • Process orders;
  • Deliver products;
  • Provide customer service;
  • Process payments;
  • Prevent fraud;
  • Manage warranty or return requests;
  • Communicate with customers; and
  • Operate and improve our website and Services.
Please review the Privacy Policy available on https://deeptita.com/ for additional information.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
  • Product descriptions;
  • Product specifications;
  • Pricing;
  • Promotions;
  • Shipping charges;
  • Delivery estimates;
  • Product availability; or
  • Other website content.
We reserve the right to correct errors, update information, or cancel orders affected by materially incorrect information, subject to applicable law.
If an order is canceled after payment has been received, the applicable refund will be issued to the original payment method.

SECTION 13 – PROHIBITED USES

You may not use the DeepTita website or Services:
  • For unlawful purposes;
  • To violate applicable laws or regulations;
  • To infringe intellectual property rights;
  • To transmit false or misleading information;
  • To introduce malware or malicious code;
  • To collect personal information unlawfully;
  • To engage in phishing, scraping, automated abuse, or fraudulent activity;
  • To interfere with website security;
  • To bypass security or access controls;
  • To impersonate another person;
  • To engage in abusive, discriminatory, defamatory, threatening, or harmful activity; or
  • To misuse DeepTita products in a manner inconsistent with their intended use or safety instructions.
We reserve the right to suspend or terminate access to the Service for material violations of these Terms.

SECTION 14 – MEDICAL INFORMATION DISCLAIMER

DeepTita sells products that may include medical devices, mobility equipment, rehabilitation products, bathroom safety products, respiratory products, home-care equipment, or related healthcare products.
Information presented on our website is intended primarily to help customers understand our products and their general intended uses.
Unless expressly stated otherwise, information provided by DeepTita should not be interpreted as medical advice, diagnosis, treatment, prescription, or a substitute for consultation with a licensed healthcare professional.
A healthcare professional should be consulted when a customer's medical condition, physical limitations, treatment plan, rehabilitation needs, or other individual circumstances may affect the appropriate selection or use of a product.
In the event of a medical emergency, customers should contact the appropriate local emergency services or healthcare provider.

SECTION 15 – PRODUCT USE AND SAFETY

Customers are responsible for reviewing and following all instructions, warnings, manuals, assembly instructions, maintenance requirements, weight limits, contraindications, and safety information supplied with a product.
Products should only be used for their intended purposes.
Where applicable, users should ensure that medical devices and mobility products are:
  • Properly assembled;
  • Correctly adjusted;
  • Maintained according to manufacturer instructions;
  • Used on appropriate surfaces and environments; and
  • Operated by users or caregivers capable of safely using the equipment.
If a product appears damaged, defective, unstable, incorrectly assembled, or unsafe, discontinue use and contact DeepTita Customer Support.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and Services are provided on an “as available” basis.
Nothing in these Terms is intended to exclude warranties, guarantees, consumer protections, product liability obligations, or other rights that cannot legally be excluded or limited.
Product-specific warranties, where applicable, will be governed by the warranty terms provided with the product or published on the DeepTita website.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, DeepTita will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or Services where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms is intended to limit any statutory rights customers may have regarding defective, unsafe, incorrectly supplied, or non-conforming products.
Customers remain responsible for using medical devices and healthcare products in accordance with applicable product instructions and professional recommendations.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold DeepTita, its affiliates, officers, employees, agents, contractors, suppliers, and service providers harmless from claims arising from:
  • Your material breach of these Terms;
  • Your unlawful use of the website or Service;
  • Your violation of third-party rights; or
  • Your misuse of DeepTita products contrary to their intended use or provided instructions.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.

SECTION 20 – TERMINATION

These Terms remain effective while you use DeepTita's website or Services.
You may stop using the Services at any time.
We may suspend or terminate access to certain Services if you materially violate these Terms, engage in fraudulent or unlawful activity, interfere with website security, or misuse our Services.
Rights and obligations that by their nature should survive termination will continue after termination.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with DeepTita policies referenced herein, constitute the agreement governing your use of our website and Services.
Relevant policies may include:
  • Privacy Policy;
  • Payment Policy;
  • Shipping Policy;
  • Return & Refund Policy;
  • Warranty Policy; and
  • Other applicable policies published on the website.
If any provision of these Terms conflicts with a product-specific policy or legally required consumer protection, the applicable mandatory law or specific policy will apply as appropriate.

SECTION 22 – GOVERNING LAW

These Terms and any disputes relating to DeepTita's Services will be governed by the applicable laws specified by DeepTita and subject to any mandatory consumer protection laws applicable in the customer's jurisdiction.
Nothing in these Terms limits any rights a consumer may have under applicable mandatory local law.

SECTION 23 – CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service on our website.
We reserve the right to update, amend, or replace these Terms where reasonably necessary, including to reflect:
  • Changes to our Services;
  • Changes to our products;
  • Changes to applicable laws or regulations;
  • Changes to payment or logistics services; or
  • Changes to our business operations.
Updated Terms will be posted on https://deeptita.com/.
Your continued use of the website after revised Terms become effective constitutes acceptance of those Terms, subject to applicable law.

SECTION 24 – CONTACT INFORMATION

If you have questions regarding these Terms of Service, your order, payment, product information, returns, warranty, or other DeepTita services, please contact us:
DeepTita Customer Support
Email: support@deeptita.com Website: https://deeptita.com/
When contacting us regarding an order, please include your order number and the email address associated with your purchase.
For your security, please do not send complete credit card numbers, CVV codes, banking passwords, or other sensitive payment credentials by email.